Average Score (132 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

132 Ratings

4.8 Average

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  • Ryan M.07-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Great service! Got done in a timely manner.

  • Keli M.07-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    The dealership and staff were all amazing! I enjoyed how attentive staff were to each client, regardless of the reason for the visit. The extra amenities like lounges and beverages was very much appreciated. I was there for a few hours and overall, I found my time there quite enjoyable!

  • Alex R.07-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Service took a long time, and two days later my car had a new, worse problem than the one for which I had come in.

  • Jody B.07-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Ty G.07-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Taciana B.06-30-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Brian, my salesman was great and made the process easy! He answered all of my questions and was kind while doing so.

  • Ruth Ann L.06-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Pamela B.06-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Everyone was friendly and helpful. The waiting area was comfortable while waiting for my car to be serviced. They kept me updated on the progress and sent a video of inspection of my car.

  • Ducky B.06-26-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

  • Danny H.06-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    We are always taken care of. Brown makes sure to be honest and upfront with us on what needs done and when.5