Average Score (132 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

132 Ratings

4.8 Average

Models
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  • Richard H.09-10-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Jennifer B.09-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Very helpful

  • Craig S.08-30-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Low pressure knowledgeable help from the salesperson

  • Kyle V.08-26-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Salesman was informative and kind. The process was very easy and pleasant to go through.

  • Bart H.08-25-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

  • Mike C.08-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Basically pain free experience. Very professional staff helped me from making the appointment, check in, mechanic and pick up.

  • Nancy M.08-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Knowledgeable personable Explains & timely

  • Timothy I.08-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Craig B.08-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I was given a loaner vehicle to use while waiting for an engine to be delivered and replaced. This took over a month. I was kept informed continually as things progressed, and the service department was very polite and professional in handling this.

  • Joel R.08-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Brown went above and beyond.