Average Score (132 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

132 Ratings

4.8 Average

Models
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  • Barbara B.10-01-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

  • Janeen V.09-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Everyone was so nice and easy to work with, from scheduling my appointment, to arriving for service, being transported to and from work, and the service received. This is the best experience I've ever had, by far.

  • Jason M.09-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Carousel has always serviced our vehicles with efficiency, fairness and professionalism!

  • Roger D.09-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    The staff was very courteous and kept us informed on the progress of our repairs

  • Nicholas J.09-26-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Great staff and great salesman

  • David R.09-22-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

    Mostly great, but they couldn’t solve my malfunctioning key.

  • Matilda W.09-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Matthew R.09-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Always helpful and kind

  • John G.09-17-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

  • Travis P.09-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    It's hard to find people and companies you trust. I trust Volkswagen Iowa City and their staff.