TYPE:ServiceMODEL:TiguanYEAR:2024
They are very kind and always ready to help or give advice! There is no waiting if your car needs something to be fixed urgently. They are always meeting you with a smile!
Average Score (132 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:ServiceMODEL:ID.4YEAR:2021
Great Customer Service! Very Hospitable, It's always good to see Brown!
TYPE:ServiceMODEL:JettaYEAR:2023
Easy from start to finish; excellent customer service.
TYPE:ServiceMODEL:JettaYEAR:2024
I would rate it a 5!!!! Service was excellent, I was so impressed. I had previously been going to VW in Marion IA and their service has been just awful. What a wonderful relief that I have found a VW that I trust and am treated so wonderfully. Covers on the seats! Paper floor mats! A video of your service! The waiting room was so accommodating! The gentleman that greeted me and took me through the process was very professional, genuine, and polite. He should be commended.
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
The customer service and the service of the vehicle are always tops.
TYPE:ServiceMODEL:PassatYEAR:2018
Easy to schedule, work completed on time
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025
They were super friendly and even shuttled me home while my car was being worked on. The service was fast and done efficiently.
TYPE:ServiceMODEL:TiguanYEAR:2023
Good service, friendly staff and I was given a car wash which helped me out a lot.
TYPE:ServiceMODEL:ID.4YEAR:2022
Brown Montague is great