Average Score (132 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

132 Ratings

4.8 Average

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  • Diana J.08-19-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    The salesperson, Nathan, thoroughly answered all of our questions. He provided good information to help us decide what vehicle to purchase.

  • Roberto M.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Yes

  • Madalyn W.08-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Excellent customer service

  • Leon T.08-11-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Yuchen Wei understood our needs, showed us suitable options, and made it easy to purchase a vehicle that meets our needs. We have purchased three automobiles with his help over the course of the last six years.

  • Abdullah A.08-10-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Keri W.08-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The people are wonderful they are there to greet you very promptly any questions they are polite, considerate

  • Rylan D.08-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Everything was great. Yuchen was extremely knowledgeable about the vehicle and really helped us feel confident about our purchase. Carousel was very easy to work with in finalizing everything and delivering the vehicle.

  • Jerome M.07-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Lee R.07-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    The customer service is always excellent!

  • Judy L.07-27-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Very welcoming and courteous service managers and staff