Average Score (132 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

132 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Matthew R.12-05-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Friendly and pleasant

  • Christine S.12-04-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Danny H.11-25-2024

    TYPE:ServiceMODEL:JettaYEAR:2022

    Friendly staff, gets my jetta in and out of oil changes fast.

  • Ashley C.11-22-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    VW Carousel went above and beyond to quickly service our car. They were helpful and gave clear explanations to the issue.

  • Silvia E.11-21-2024

    TYPE:SalesMODEL:AtlasYEAR:2025

    Ryan is a Great salesman and Explained Everything in Detail

  • Lilly B.11-21-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Very professional and informative.

  • Elizabeth T.11-17-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Jude V.11-13-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Another great Experience. Nathan is fantastic and easy to work with!! I Highly recommend Carousel Motors for new and used sales as well as service.

  • Jeffrey G.11-12-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Ordering a new electronic key cost an unbelievable $311 paid at the time of order. I was told that "programming" the key to my car would cost an additional $155. Included in the initial cost of ordering the key was a $5% charge for "shop Supplies". For Ordering a Key!

  • Commercial F.11-10-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021